Our work with clients

500-store retailer outperforms targets
Sponsored by the Group CEO, we developed and co-facilitated a culture change process to deliver the turnaround needed by a 500 store speciality retailer. Over 12 months, we effected a fundamental change in business culture and teamwork, leading to greater speed, effectiveness and quality of decision making. Business results have subsequently outperformed all budgeted targets and expectations.

Global team makes use of diverse talent
Sponsored by the Global Director of Operations of a leading express distribution company, we delivered an objective assessment of team capability across a new group consisting of 22 nationalities. Subsequently, we designed and delivered a structured programme that has enabled the team to make best use of their talents and capabilities; enabling them to collaborate more effectively and use their diverse skills more fully in achieving important commercial objectives.

Alignment tool helps MD achieve business goal
On behalf of the UK MD of a leading brand FMCG business, we developed a communications tool and process to ensure all employees fully understood corporate strategy and how they contributed towards it. The tool drove greater levels of alignment amongst the top team, whilst also ensuring all service functions and employee groups could articulate what was needed, from their perspective, to make the strategy a reality. The approach had a significant cultural impact on how the organisation ‘talked’ about its objectives, and how it got things done. This led to an improvement in employee engagement levels and business performance.

HR team effectiveness gets a boost
Working with the HR Director of a leading brand car manufacturer we designed and facilitated a process to build her team’s effectiveness within a changing business environment. This involved profiling all team members, conducting research on the team’s behalf with their stakeholders, facilitating team working sessions and coaching the team leader. Consequently the team focused their activities far more aggressively, and started to measure their commercial contribution and impact.

Management team assessment closes talent gap
At the request of the CEO and HRD of a significant, privately held retail business, we conducted an audit of their top management team. The resulting discussions led to a review of recruitment, development and performance management disciplines. We then worked with the CEO to design and deliver development activities that would bridge the performance gap across key leadership roles.